What is Ella Quint?
Ella is Brevity's conversational AI agent designed to make it faster and easier for you to set up your Brevity role plays. In 3 minutes or less, anyone on your team (Admin or Member) can create a new role play, just by talking with Ella.
How to get started
Click the Ella icon on the top-right of your page, next to the Notifications bell.
Under Available Actions, click Create Role Play
Ella interacts with us through either voice or text commands. By default, she uses voice commands, making the process feel like a natural conversation.
However, if we prefer typing, we can easily switch to text by toggling the keyboard icon.
Ella will ask you if you would like her to guide you step-by-step through the process, but you can also just start talking, and she'll ask questions if she thinks anything is missing. She will summarize whatever you say to make sure she gets it right. Feel free to correct her if she gets it wrong!
If you elect for the step-by-step, guided approach, Ella will cover 3 main things:
- What is this conversation about, who are you talking to, and what is the goal of the conversation?
- How do you know this person, and how do they communicate?
- Optionally, you can paste a URL into the chat, e.g. a LinkedIn url of the real person you'll be talking to, and Ella will attempt to scrape it for information.
- Are there key objections, questions, or other topics you might encounter during this conversation?
If, instead, you want to skip the steps and cover everything at once, here's a handy prompt to use: "I am [role] at [company] in [the industry] and I am talking to [prospect] at [organization category] who has a [specific description] conversational style. The goal of the conversation is [objective] and objections I expect are [objections]."
Can I add a LinkedIn URL for the Persona?
Yes! Click the keyboard icon to return to the chat interface. Ella will attempt to scrape links you add to this chat interface, including LinkedIn profiles. After entering the url, give her a moment to complete the scrape. Once she's done, she'll give you a summary of the contents.
Wrapping up
Once we provide Ella with the necessary information, she will ask us to confirm if we're ready to proceed in creating a role play. A simple "Yes, I'm ready" will prompt Ella to open the Assignment Builder where we can specify settings.
After we're satisfied with how everything looks, we can click 'Create' to finalize the Assignment.
Ella will notify us as soon as the assignment is created, and we can click on this notification to begin practicing the role play.
Conclusion
Setup of a new role play often stands in the way of practicing conversations. Ella was designed to simplify that setup and remove the barrier to getting more practice reps done in Brevity, so we Stop Practicing on Prospects!
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