In this article, we’ll guide you on how to enable an AI persona to conclude conversations just like in a realistic sales call. This feature is available at the Assignment level and can be accessed while creating or editing assignment settings.
Click on create assignment or edit assignment for the Assignment Builder pop-up
To enable the feature, toggle on A.I can end the conversation
and enter the Number of Retries before which A.I will try to end the call.
A value of 0 means that the AI will end the conversation on the very first attempt, while any value above 0 specifies the number of chances the AI will wait before ending the call.
Click Save to make the changes effective for the practice.
The assignment with A.I can end the conversation enabled will end after the number of retries
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